SeaWorld Parks Launches ‘Weather-or-Not’ Assurance Policy for Extreme Weather

- Michelle Snow

Ignite 360 at SeaWorld Orlando

As extreme heat and wild weather continue to batter regions across the country, SeaWorld Parks is introducing “Weather-or-Not” Assurance: a new policy covering a wider range of weather conditions than ever before, and the most generous in the theme park industry.

This expanded offering is designed to give consumers peace of mind when planning their visits to SeaWorld. If extreme weather impacts their experience in the park or impacts their flight plans for an upcoming visit, SeaWorld invites them back within 12 months – and at no charge.

The Weather-or-Not Assurance program applies when rides are closed for 60 minutes or more due to weather. Additionally, if inclement weather causes early closure or negatively impacts the park’s operating hours, guests are eligible for a return visit at no additional cost.

This expanded policy also covers extreme heat. If park temperatures reach a heat index of 110 degrees or above, visitors will be eligible for a return visit through “Weather-or-Not” Assurance.

In a release, chief marketing and communications officer Marisa Thalberg said, “In introducing Weather-or-Not Assurance, we are proud to note this is the most generous inclement weather policy in the industry. When guests book and look forward to making memories in one of our SeaWorld parks, we want them to feel fully assured that if Mother Nature winds up having other plans that day, even if for as little as an hour, they will be able to come back another day, on us.”

Guests must be present in the park on the day of their ticket or fill out an online form with their original order number to be eligible for a return visit at no charge. Tickets must be used within 12 months of the issuance of their originally planned ticket. Other conditions apply and full details can be found on each park’s website.

Guests whose SeaWorld experience is affected by extreme weather can simply stop by Guest Services in the park or complete the form online within one week of their visit to receive their Weather-or-Not Assurance ticket.

About Michelle Snow

Michelle is the owner and editor of CitySurfing Orlando. She also owns Zengrrl.com, is a freelance writer specializing in travel and entertainment, has authored/co-authored four guidebooks on Orlando and Florida, and is head editor/writer at TheDisneyBlog.com. She's lived in Orlando near Walt Disney World since 1995, and still finds there's so much fun to be had in Central Florida.
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